Technical expertise is essential to high-functioning research environments, yet many institutions lack structured, equitable career development for technical staff. This service supports the design of institution-specific frameworks to recognise, reward, and develop technical talent at every level.
Who It’s For
This service is designed for research-performing institutions aiming to support, retain, and recognise their technical workforce through structured career development. Typical clients include:
Universities and institutes with core facilities, technology platforms, or significant technical staff populations
HR and organisational development teams working to align with the UK T echnician Commitment or improve equity in career structures
Leadership or working groups tasked with professional development, progression frameworks, or reward structures in research support roles
Institutions preparing for internal strategy reviews, external assessments, or infrastructure investment, and seeking to embed technical career structures into wider institutional planning
Preparation & Diagnostics: Onboarding discussion to understand the team, organisational context, and current framework (if any). Analysis of institutional drivers, relevant concordats, and strategic priorities.
Format: Kick-off call + policy review
Staff Engagement: Focus groups or surveys to capture current experience, unmet needs, and perceived barriers to progression.
Format: Up to 3 facilitated group sessions or an anonymised survey
Framework Co-Design: Collaborative development of a structured career pathway model, including competency stages, promotion criteria, and example roles.
Format: 2 co-design workshops + drafting of framework documents
Recognition & Reward Tools: Development of guidelines and template materials for internal use (e.g. promotion documentation, appraisal prompts, mentorship matching).
Format: Custom guidance pack + editable templates
Presentation & Feedback: Summary slides and facilitated session with leadership or implementation group.
Format: PDF outputs + online presentation session
A structured and context-specific career framework for technical staff across research teams
Greater alignment between institutional goals, national policies, and lived staff experience
Stronger internal recognition, staff engagement, and retention within technical roles
Practical tools and guidance to support implementation, appraisal, and internal promotion processes